Frequently Asked Questions

  • What is your preferred printing method?

    Our standard printing method is sublimation. We will print your designs onto a sheet of high-release paper, then transfer them onto the apparel. The ink is heated until it disintegrates into the corresponding fabric. The feeling of the design texture is minimal. This is our most advanced style printing method, and most popular across the industry. We can ensure you that we will always use the highest quality printing method to make sure your apparel looks and feels great. For select products we offer embroidery as well.

  • What fabrics are your items made from?

    Most of our jerseys and shorts are made of 100% polyester. We have multiple fabric types to choose from during the ordering process.

  • What is the minimum order quantity (MOQ) ?

    We have a minimum order quantity of 10 across all of our products. You may purchase as many items as you would like.

  • What are your product turn around times?

    We have the fastest turnaround time in the nation. Standard industry turnaround is 21-28 business days for production and 7 additional business days for shipping. However, with us, our turnaround time including production and delivery is as little as 14 business days. The turnaround time including production and shipping is considered after receiving payment for the order and the approval of the proof or preview image we send you.

  • Can you produce any designs?

    Yes we create fully customized designs. For assistance, simply leave a comment and submit your order. Upload your custom design or artwork files if available. We can help create your order for free. Once approved, we will begin production. You can Request Changes as many times as needed.

  • Can I put a logo or emblem on my apparel?

    Yes you can upload your own logo. We can also suggest logos or emblems for you.

  • Why is the color of the actual product not exactly the same as the proof I approved?

    The colors of the proof as shown are approximate and will differ on each computer monitor or mobile screen. However, the color shown on the proof and actual product will be as close as possible.

  • Can I use another font, not the default font in your proofs?

    Yes, you can suggest a special font for us to use on your uniforms. The style of all lettering and numbers can be customized to your choosing.

  • Can I see a preview or proof before I purchase?

    After placing an order, we will send you a free proof of what your order will look like. If you would like to make any revisions to the proof, this is free of charge. We will make as many revisions to your proof as you would like. Once you are 100% satisfied and approve of the proof, we will proceed with processing your order. If you would like, you may cancel your order and request a full refund at anytime before we process your order.

  • What if I need to cancel my order?

    You may cancel your order free of charge and receive a full refund if your order is not in production. If the order is already in production, then your order cannot be cancelled due to the production and material cost that we have already incurred.

  • What methods of payment are accepted?

    We accept the following credit cards: Mastercard, Visa, Discover, and American Express. You may also pay with PayPal. Purchase orders are accepted for schools, certain non-profit groups, and government organizations.

  • Are you NFHS (National Federation of State High School Associations) compliant?

    We are NFHS compliant as we are able to follow any specified guidelines provided before production. Simply leave us a comment with the specified height and/or width required for text and artwork on your custom apparel and gear. We can follow any requirements for any league, organization, or institution. We will also state any requirements on your proof for your review before we begin production.